The VoIP system has helped the business as well as the personal lives of the people very much. It also allows the people to make the international or local calls within the country at almost negligible charges. People can reach the other people sitting in the other corner of the world in just couple of seconds.
The flexibility and reliability of the VoIP phone system is a much way better than regular phone systems. But as the VoIP phone system operates on the internet this system also comes with security concerns that come with the internet that is prevention of the hackers. As the VoIP technology operates on the internet, this system can be attacked by the hackers any point of time. They can hack the phone call without a single idea to both the parties of the conversation and steal the important information that might be interchanged during the conversation.
The companies using the VoIP phone system services can prevent of this from happening by making use of the proper security system that can also protect the VoIP phone system.
VoIP phone networks are defenseless the same way as security risks to the regular IP data networks. Therefore, security requirement needs to be on the same stage as it is used to the secure the internet infrastructure of the organizations. It is necessary for the organizations to adapt the multi-layer complete security system.
The network of the organization can be a subdivision into safe zones that can be secured by firewall layers. In addition, the intrusion anticipation must be added along with the other layers of defense. Even though there are no such things as a complete secure IP network, the organizations can protect the system by making use of the safety layers to guard telephones along with the conversations, servers, and computers.
The organizations can also establish the authentication for each personnel that is encryption, control access (firewalls and passwords), data sent with encryption for privacy, and last but not least utilize the call software to set up a trail of each calls of workers and generate internal responsibility.
The loophole in the safety that is ignored by the many organizations is the internal traffic streaming through the VoIP system. The increasing numbers of employees utilize the VoIP to interact with the other staff through the wireless phones, or even the soft phones generate the safety difficulty internally.
It is a logical safety measure to encrypt the VoIP traffic that is flowing internally through a business network to avoid attacks from internally. The utilization of the desktop originated softphones to receive and make VoIP phone calls can also make a loophole in the firewall of security system. It, of course, can be subjugated by crooked employees of the organization.
The finest way to take of this issue is to limit access to the network. The organizations also need to ensure the complete VoIP traffic that goes through the firewall is passed through the gateway server. Therefore, it will eliminate the direct link to the Internet as well as all the security problems.